Consistency

Consistency

 

If there is one thing I am grateful for in pediatric healthcare at CHNOLA it is the consistency that has been demonstrated repeatedly.  CHNOLA sets the bar for what outstanding pediatric care looks like.  It is a team effort that begins with admissions or the ER dept. and trickles all the way through to the physicians, nursing, child life, dietary, housekeeping, etc.  It is like a finely tuned instrument that plays beautifully together. 

 

This is not just an observation from an audit or outside visit by a private firm.  This is what is reality for a patient and their family while needing care or services.  The days have turned into weeks  of time that has required us to "live" at CHNOLA off and on for 5 years.  I have observed and taken note of the good and the bad.  The bad has a much smaller column.  There was no one to put on shows or be on their best behavior because they knew someone was paying attention.  It is just what each of these employees do day in and day out because they choose to.  It is what comes from their heart.  It is what makes them wonderful!

 

There is no schedule when you are in the hospital and there is certainly no rest.  But you can just about set your watch by the times your nurse will enter to do medications or vitals.  If you have 4 hour vitals you can rest assured the nurse will not be 2 hours late to get them.  They are typically church mouse quiet when coming into a child's room during the late hours of the night so as not to disturb unnecessarily. 

 

These are all things that make good even better.  As a parent these are the things that me me appreciative.  As an advocate these are the things that make me see the true and positive in such a chaotic world of healthcare.